Privacy policy

The terms and conditions stated herein (the “Agreement”) constitute a legal agreement between you and Services pro Inc (the “Company”), a Alberta  incorporated company. By accessing, browsing, receiving, or using any services supplied to you by the Company, including services from the website at  (the “Service”), and downloading, installing, or using any associated software supplied by the Company which purpose is to enable you to use the

Service (collectively, the “Software”), YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT AND ANY FUTURE AMENDMENTS AND ADDITIONS TO THIS AGREEMENT, as published from time to time at 

The Company reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Software at any time, effective upon posting of an updated version of this Agreement on the Service or Software. You are responsible for regularly reviewing this Agreement. Continued use of the Service or Software after any such changes shall constitute your consent to such changes. If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at 

The Service

The Company completes a background check of cleaning service providers via third party background check services; however, the Company does not guarantee or warrant, and makes no representations regarding the reliability, quality, or suitability of such cleaning service providers. Even when accurate, background checks do not necessarily predict future behavior. When interacting with cleaning service providers you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you do not know. By using the Service, you agree to hold the Company free from the responsibility for any liability or damage that might arise out of the transaction involved. NEITHER THE COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE. THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY, OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE.

Billing and Payment

Any fees which the Company may charge you for the Software or Service are due immediately upon completion of your cleaning and are non-refundable. This no refund policy shall apply at all times regardless of your decision to terminate your usage, the Company’s decision to terminate your usage, disruption caused to our Software or Service either planned, accidental, or intentional, or any reason whatsoever. The Company reserves the right to determine final prevailing pricing. Please note the pricing information published on the website may not reflect the prevailing pricing.

The Company, at its sole discretion, may make promotional offers with different features and different rates to any of its customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract. The Company may change the fees for its Service as it deems necessary for its business. We encourage you to check back at our website periodically if you are interested about how we charge for the Service.

Representations and Warranties

By using the Software or Service, you expressly represent and warrant that you are legally entitled to enter this Agreement. If you reside in a jurisdiction which restricts the use of the Service because of age, or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Software and Service. Without limiting the foregoing, the Service and Software is not available to children (persons under the

Service (collectively, the “Software”), YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT AND ANY FUTURE AMENDMENTS AND ADDITIONS TO THIS AGREEMENT, as published from time to time at 

The Company reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Software at any time, effective upon posting of an updated version of this Agreement on the Service or Software. You are responsible for regularly reviewing this Agreement. Continued use of the Service or Software after any such changes shall constitute your consent to such changes. If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at 

The Service

The Company completes a background check of cleaning service providers via third party background check services; however, the Company does not guarantee or warrant, and makes no representations regarding the reliability, quality, or suitability of such cleaning service providers. Even when accurate, background checks do not necessarily predict future behavior. When interacting with cleaning service providers you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you do not know. By using the Service, you agree to hold the Company free from the responsibility for any liability or damage that might arise out of the transaction involved. NEITHER THE COMPANY NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICE. THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY, OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE.

Billing and Payment

Any fees which the Company may charge you for the Software or Service are due immediately upon completion of your cleaning and are non-refundable. This no refund policy shall apply at all times regardless of your decision to terminate your usage, the Company’s decision to terminate your usage, disruption caused to our Software or Service either planned, accidental, or intentional, or any reason whatsoever. The Company reserves the right to determine final prevailing pricing. Please note the pricing information published on the website may not reflect the prevailing pricing.

The Company, at its sole discretion, may make promotional offers with different features and different rates to any of its customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract. The Company may change the fees for its Service as it deems necessary for its business. We encourage you to check back at our website periodically if you are interested about how we charge for the Service.

Representations and Warranties

By using the Software or Service, you expressly represent and warrant that you are legally entitled to enter this Agreement. If you reside in a jurisdiction which restricts the use of the Service because of age, or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Software and Service. Without limiting the foregoing, the Service and Software is not available to children (persons under the

  • under the information from or through the Service, including without limitation any information residing on any server or database connected to the Service;
  • Copy, modify or distribute the computer code used to generate web pages on the Service (other than as may be expressly permitted under a separate license agreement);
  • Access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers;
  • Probe, scan or test the vulnerability of any system or network or breach any security or authentication measures;
  • Access or search the Service with any engine, software, tool, agent, device or mechanism other than the software and/or search agents provided by the Company or other generally available third party web browsers;
  • Send unsolicited email, bulk email, junk mail, spam or chain letters, or promotions or advertisements for products or services, including without limitation those which are designed to promote, directly or indirectly, a product or service with which you have a business relationship or other commercial connection.
  • In any way use the Service to send altered, deceptive or false source-identifying information;
  • Decipher, decompile, disassemble or reverse engineer any of the software used to provide the Service;
  • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming or mail-bombing the Site or the Service;
  • Impersonate or misrepresent your affiliation with, or your lack of affiliation with, any person or entity;
  • Use the Service in violation of the Company’s or any third party’s intellectual property or other proprietary or legal rights;
  • Use the Service in violation of any applicable law or request that an EA provides a service which would violate applicable law;
  • Upload, post, email, transmit or otherwise make available materials that infringe or misappropriate any patent, trademark, trade secret, copyright or other proprietary rights of any party.

Intellectual Property Ownership

The Company, and its licensors (where applicable), shall own all rights, title, and interest, including all related intellectual property rights, in and to the Software and the Service. To the extent you provide any suggestions, ideas, enhancement requests, feedback, recommendations, or other information regarding the Service or Software, you hereby assign to the Company all right, title, and interest thereto. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Software or the Service, or any intellectual property rights owned by the Company. The Company name, the Company logo, and the product names associated with the Software and Service are trademarks of the Company or third parties, and no right or license is granted to use them.

Privacy; DMCA

The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under Canada law. If you believe in good faith that any content made available in connection with the Service

or Software infringes your copyright, you (or your agent) may send the Company a notice requesting that the content be removed, or access to it blocked. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA (see  for details). Notices and counter notices with respect to the Service or Software should be sent to the Company at:

By Mail:

Copyright Agent

Services pro Inc

1205-800 Yankee Valley Blvd SE

Airdrie AB T4A 2L3

Email Us: admin@servicespro.ca 

PRIVACY POLICY

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Services pro Inc.’s use of remarketing with google analytics

Services pro Inc collects cookies on our website to capture information about page visits. This information is anonymous and Services Pro Inc. uses this information only internally – to deliver the most effective content to our visitors. Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. Services pro Inc. does not require that you accept cookies; however, some functionality on our Web site, our product or service check-out process, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preferences options in our products and/or services, where applicable. Services pro Inc never gives away information about our users. If you choose to e-mail us and provide personally identifiable information about yourself, Services pro Inc will use this information only to respond to your inquiry. Services Pro Inc, will

not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific Services Pro Inc product or service. Services Pro Inc uses analytics data and the DoubleClick cookie to serve ads based on a user’s prior visits to our website. Site visitors may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or they may opt out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.

Third Party Interactions

During use of the Software and Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Software or Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third-party. The Company does not endorse any sites on the Internet that are linked through the Service or Software, and in no event shall the Company or its licensors be responsible for any content, products, services or other materials on or available from such sites or third party providers. The Company provides the Software and Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and the Company disclaims any and all responsibility or liability arising from such agreements between you and the third party providers.

The Company may rely on third party advertising and marketing supplied through the Software or Service and other mechanisms to subsidize the Software or Service. By agreeing to these terms and conditions you agree to receive such advertising and marketing. If you do not want to receive such advertising you should notify us in writing. The Company may compile and release information regarding you and your use of the Software or Service on an anonymous basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Service.

Indemnification

By entering into this Agreement and using the Software or Service, you agree to defend, indemnify, and hold the Company, its licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys ,and agents harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including providers of cleaning services arranged via the Service or Software, or (c) your use or misuse of the Software or Service.

Termination

The Company reserves the right to (i) modify or discontinue, temporarily or permanently, the Service (or any part thereof) and (ii) refuse any and all current and future use of the Service, suspend or terminate your account (any part thereof) or use of the Service, for any reason, including if the Company believes that you have violated this Agreement. The Company shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service. The Company will use good faith efforts to contact you to warn you prior to suspension or termination of your account by the Company.

Disclaimer of Warranties

The company makes no representation, warranty, or guaranty as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the service or software. The company does not represent or warrant that (a) the use of the service or software will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data, (b) the service or software (including any cleaning services) will meet your requirements or expectations, (c) any stored data will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the service (including any cleaning services) will meet your requirements or expectations, (e) errors or defects in the service or software will be corrected, or (f) the service or the server(s) that make the service available are free of viruses or other harmful components. The service and software is provided to you strictly on an “as is” basis. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law by the company. The company makes no representation, warranty, or guaranty as to the reliability, safety, timeliness, quality, suitability or availability of any services, products or goods obtained by third parties through the use of the service or software. You acknowledge and agree that the entire risk arising out of your use of the software and service, and any third party services or products, remains solely with you, to the maximum extent permitted by law.

Network Delays

The company’s service and software may be subject to limitations, delays, and other problems inherent in the use of the internet, telecommunications networks and electronic communications. The company is not responsible for any delays, delivery failures, or other damage resulting from such problems.

Limitation of Liability

In no event shall the company’s aggregate liability exceed the amounts actually paid by and/or due from you in the six (6) month period immediately preceding the event giving rise to such claim. In no event shall the company and/or its licensors be liable to anyone for any indirect, punitive, special, exemplary, incidental, consequential or other damages of any type or kind (including personal injury, loss of data, revenue, profits, use or other economic advantage). The

company and/or its licensors shall not be liable for any loss, damage or injury which may be incurred by you, including by not limited to loss, damage or injury arising out of, or in any way connected with the service or software, including but not limited to the use or inability to use the service or software, any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any third party service provider, advertiser or sponsor whose advertising appears on the website or is referred by the service or software, even if the company and/or its licensors have been previously advised of the possibility of such damages. The company will not be a party to disputes, negotiations of disputes between you and such third party providers. Responsibility for the decisions you make regarding services offered via the software or service (with all its implications) rests solely with you. We will not assess the suitability, legality or ability of any such third parties and you expressly waive and release the company from any and all liability, claims, causes of action, or damages arising from your use of the software or service, or in any way related to the third parties introduced to you by the software or service.

The quality of the cleaning services scheduled through the use of the service or software is entirely the responsibility of the cleaning provider who ultimately provides such cleaning services to you. You understand, therefore, that by using the software and the service, you may be exposed to cleaning services that are potentially dangerous, offensive, harmful to minors, unsafe or otherwise objectionable, and that you use the software and the service, and such cleaning provider cleaning services, at your own risk.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

By using the service or software, you agree that the exclusions and limitations of liability set out in this agreement are reasonable. If you do not think they are reasonable, you must not use the service or software.

Notice

The Company may give notice to you by means of a general notice on the Service, electronic mail to your email address on record in the Company’s account information, or by written communication sent by first class mail or pre-paid post to your address on record in the Company’s account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to the Company (such notice shall be deemed given when received by the Company) at any time by any of the following: letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to the Company at the following addresses:

Chief Executive Officer

Services pro Inc

1205-800 Yankee Valley Blvd SE

Airdrie Ab T4A 2L3

Dispute Resolution and Arbitration

INFORMAL NEGOTIATIONS. To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement (“Dispute”), you and the Company agree to first attempt to negotiate any Dispute (except those Disputes expressly excluded below) informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon written notice, as set forth above.

BINDING ARBITRATION. If you and the Company are unable to resolve a Dispute through informal negotiations, all claims arising from use of the Service or Software (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party will be final and binding on the other. YOU UNDERSTAND THAT IF EITHER PARTY ELECTS TO ARBITRATE, NEITHER PARTY WILL HAVE THE RIGHT TO SUE IN COURT OR HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial Arbitration Rules (the “AAA Rules”) of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules). If your claim for damages does not exceed $10,000, the Company will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided in this Agreement, you and the Company may litigate in court to compel arbitration, stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.

EXCEPTIONS TO ALTERNATIVE DISPUTE RESOLUTION. Each party retains the right to bring an individual action in small claims court or to seek injunctive or other equitable relief on an individual basis in a federal or state court in Brevard County, Florida, with respect to any dispute related to the actual or threatened infringement, misappropriation or violation of a party’s intellectual property or proprietary rights.

WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. You and the Company agree that any arbitration will be limited to the Dispute between the Company and you individually. YOU ACKNOLWEDGE AND AGREE THAT YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. Further, unless both you and the Company otherwise agree, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” Section will be deemed null and void.

LOCATION OF ARBITRATION. Arbitration will take place in airdrie ,Alberta Canada  You and the Company agree that for any Dispute not subject to arbitration (other than claims proceeding in any small claims court), or where no election to arbitrate has been made, the Florida state and Federal courts located in Brevard County , Florida have exclusive jurisdiction and you and the Company agree to submit to the personal jurisdiction of such courts.

Governing Law

You and the Company agree that, other than as set forth under the subsection entitled “Waiver Of Right To Be A Plaintiff Or Class Member In A Purported Class Action Or Representative Proceeding” above, if any portion of the section entitled “Dispute Resolution” is found illegal or unenforceable, that portion will be severed and the remainder of the section will be given full force and effect. Notwithstanding the foregoing, if the subsection entitled “Exceptions to Alternative Dispute Resolution” above is found to be illegal or unenforceable, neither you nor the Company will elect to arbitrate any Dispute falling within that portion of that subsection that is found to be illegal or unenforceable and such Dispute will be decided by a court of competent jurisdiction within Brevard County Florida, and you and the Company agree to submit to the personal jurisdiction of that court.

Except as expressly provided otherwise, this Agreement will be is governed by, and will be construed under, the laws of the State of Florida, without regard to choice of law principles.

Assignment

This Agreement may not be assigned by you without the prior written approval of the Company but may be assigned without your consent by the Company to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) any other successor or acquirer. Any purported assignment in violation of this section shall be void.

Feedback

You may provide the Company with information and feedback regarding the features and performance of the Service, including reports of failures, errors, or other malfunctions you encounter on the Service along with any associated error messages (the “Feedback”). Feedback provided to the Company may be used by the Company to improve the Service, and accordingly, you hereby grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sublicense, distribute, modify and otherwise exploit such Feedback without restriction.

General

No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Service or Software. If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. The failure of the Company to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing. This Agreement comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations, discussions or

agreements, whether written or oral, between you and the Company regarding the subject matter contained herein.

Other Parties

You accept that, as a limited liability company, the Company has an interest in limiting the personal liability of its member and/or managers. You agree that you will not bring any claim personally against the Company’s officers or employees in respect of any losses you suffer in connection with the Service or Software. Without prejudice to the foregoing, you agree that the limitations of warranties and liability set out in this Agreement will protect the Company’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as the Company.

Breaches of Terms and Conditions

Without prejudice to the Company’s other rights under these terms and conditions, if you breach these terms and conditions in any way, the Company may take such action as the Company deems appropriate to deal with the breach, including suspending your access to the Service or Software, prohibiting you from accessing the Service or Software, blocking computers using your IP address from accessing the Service or Software, contacting your internet service provider to request that they block your access to the Service or Software and/or bringing court proceedings against you.

PRIVACY POLICY

Introduction.

We are committed to safeguarding the privacy of our website visitors; in this policy, we explain How we will treat your personal information. We will ask you to consent to our use of cookies in accordance with the terms of this policy. When you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We collect customer information when you purchase online and when an account is established or updated. The information we collect is to improve our customer’s shopping experience and to communicate with our customers about new products, services and promotions. If you prefer to have your contact information removed, you may contact us at: 

This Privacy Policy applies only to information that we collect on the websites, servicespro.ca, and through the Services Pro Inc. (the “Company”) mobile applications, including the mobile application for service requesters and the mobile application for service professionals (the “App”) (collectively the “Company  Platform”).

Information Security

All information gathered on the site is stored and maintained in secure facilities. The Web site is monitored regularly to check for security breaches and ensure that all information collected is kept secure.

Personal Information

Personal Information we collect Other than cookies, as described below, the only personal information the Company currently collects through its websites is the information you voluntarily give us when you use our sites. For example, you may use this site to contact the Company with questions and comments. When you fill out a form on our websites, you may provide your name and other contact

information, including your e-mail address, and your mailing address or the mailing address of your company or other personal information. If you do not wish to fill out all of the information on the form you are not required to do so. When you use our websites to search for information on products or services, you are not providing us with any personal information. We offer the search features as a service to you. the Company does not collect or retain any identifying information about you when you search through the site.

How We Use Personal Information

the Company uses the personal data information you provide to answer your question or resolve your problem. the Company and our affiliates also use this information to help us improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services. If you so choose, the Company and our affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. Similarly, we may provide “subscription” e-mail services, either directly or through affiliates, which enable you to receive current news about the Company products or services. For all such services, we will provide an opportunity to “opt-out” of, or cancel, the subscription.

Contact a Referral/Tell a Friend

If you elect to use our referral service to inform a friend about our products or services, we will ask you for the friend’s contact information. Services Pro Inc will then send your friend a contact related to your referral request. Services pro Inc uses the Personal Information you provide in this situation solely for the purpose of sending the contact and tracking the success of our referral program. Your friend may contact Services pro Inc.. through our inquiry form to be removed from the referral program.

Do Not Track Signals

We note that the Services Pro Inc. will continue to operate as described in this Privacy Policy, whether or not a “Do Not Track” signal or similar mechanism is received from your browser.

Security

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information under our control. For example, we seek to use Secure Sockets Layer (“SSL”) technology for the placement of orders. Unfortunately, no data storage system or data transmission over the Internet can be guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures.

Please exercise caution in submitting Personal Information via the Service Pro Inc., especially if you are accessing the servciespro.ca using a Wi-Fi hotspot or public network. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account that you might have with us has been compromised, or if you are unable to utilize our SSL technology in connection with the USCleaningService.com, please immediately notify us of the problem and place any orders with us over the telephone or in person, instead of using the USCleaningService.com. You may contact us in such circumstances in accordance with the “Contacting Us” section below.

Your IP Address Like most e-commerce Websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site

for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.

Log Files

Like many other Web sites,  makes use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting service’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Web Beacons

We may include small graphic images or other web programming code, called web beacons (also known as “pixel tags”, “web bugs” or “clear GIFs”), in our web and mobile pages and messages. The web beacons are minute graphics with a unique identifier. They are used to track the online movements of Web users. In contrast to cookies, which are stored in a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. Web beacons help us better manage content on the Service Pro Inc. Platform by informing us what content is effective, monitoring how users navigate the Services pro Inc. Platform, counting users of the Servcies Pro Inc. Platform, and counting how many e-mails sent by us were actually opened.

Sweepstakes, Contests and Promotions

We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) through the Services pro Inc. Platform that may require providing Personal Information to register. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. Please read the official rules carefully. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners’ list.

Cookies Information:

Use of cookies

Cookies are small text files stored by us on your computer via your internet browser. These files only contain information that we send to your computer. Therefore, no personal information can be extracted from these files. Cookies allow us to identify your computer, personalize our online shop and make your shopping experience easier.

Cookies are not dangerous to your computer. They cannot access the data on your hard drive, transmit viruses, send e-mails or be read by other web servers.

What types of cookies does services Pro Inc. use?

We use so-called session cookies and persistent cookies. Session cookies are temporary and only used to provide specific functionalities. Session cookies are deleted as soon as the browser is closed. Persistent cookies, however, remain intact even after the browser is closed and may last a few days to several months.

We use session cookies whenever you log in to our site with your online user account. This cookie is required for implementation of some of the functions in our shop and will exist only until you close your browser.

We work with a few partner companies who assist us in collecting and analyzing anonymized data. Therefore, when you visit our online shop, cookies from these partner companies are also stored on your computer. These third-party cookies are usually persistent cookies. At no time are these cookies linked to your personally identifiable information.”

How can I disable cookies?

Most browsers are set to accept cookies automatically. If you do not wish to take advantage of the benefits of cookies, you can adjust the security or privacy settings in your browser to change the way cookies are handled. You can disable cookies, including third-party cookies, or adjust your browser so that it notifies you whenever cookies are sent. In addition, most browsers let you delete individual cookies or all cookies even after you’ve accepted them. Use the help function in your browser to find out how to adjust the above settings.

Please note that if you disable cookies, you will not be able to use all of the functions of our website or those of other websites that you typically visit. If you block all cookies, you will no longer be able to access some of the features of our shop, such as the shopping cart or the complete order cycle.

We therefore recommend that you keep cookies enabled for our website.

Mouseflow

This website may also use, on some pages, the MouseFlow web analytics service. The MouseFlow service helps us analyze how visitors use our websites. We do not collect through the MouseFlow service or transfer to MouseFlow any Personal Identifiable Information. We only use the MouseFlow service to record, for some visitors on some websites and on a completely anonymous basis, information such as mouse clicks, mouse movements, scrolling activity as well as non-Personally Identifiable Information text you type in some of our websites. Information about the browser (type, version, screen size, etc.), basic information about the user (IP address, language, time zone) and data containing mouse movements, clicks, scroll events and keystrokes are sent to Mouseflow. No personal data is sent, and no data is ever shared between websites. The script does not use third-party cookies. No data is shared with third parties, except for highly summarized data gathered across all Mouseflow accounts, e.g. usage share of browsers, average screen size, etc. Keystrokes from password fields and fields marked as “sensitive” are never recorded or sent over the network. For more information see Mouseflow’s Privacy Policy at  You can choose to disable the MouseFlow service at 

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by email at 

Social Media Features and Widgets

Our Web Site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Social Plug-ins Services pro Inc uses social plug-in, such as the “like” button, from the social networking site. More information about how much data is collected and why and how it is then processed and

used by the social networking site, as well as details about the users’ rights and the settings available for protecting users’ privacy may be obtained from their data protection policy.

For example, if a user has signed up with any social networking site such as Facebook but does not want Facebook to collect data via Services pro Inc.’s website and link it up with the data stored on Facebook, such user should log off Facebook before visiting Services Pro Inc.

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Services Pro Inc., services and websites may also contain another plug-in. Each plug-in is the responsibility of its provider (such as Twitter or Google). Services Pro Inc. has no control over the amount of information that the respective provider collects with the help of its own plug-in or how it then uses such information. If the user is not yet a customer of the provider or has not (yet) consented to the collection and use of data, Services Pro Inc. recommends not clicking on these plug-in. If, on the other hand, the user is already a customer of the plug-in provider, such user should refer directly to the relevant provider for information on the kind and amount of personal data it collects and uses, and on the purpose thereof.

Social Sign in

We offer the opportunity to register directly on our products with your existing profile from selected social networks. Services pro Inc. Uses “Facebook Sign In,” “Google+ Sign In,” “Twitter Sign Up,” and “Microsoft Account Sign In” (for Windows phones). If you choose to use one of these signup options, you will be forwarded to the respective site, where you will be led through the signup process.

Using the data transmitted from the respective social network provider, we then create your user account, of course without saving your friend lists and contacts. There is no permanent link between your user account and the Facebook, Google or Twitter account. Please see the privacy policies of these social networking sites for more information concerning the purpose and scope of their data collection, their further processing and use of data, as well as your rights in this respect and setting options for protecting your privacy

EU Safe Harbor Statement

The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions to enable Canada . companies to satisfy the requirement under European Union law that adequate protection be provided to Personal Information transferred from the European Economic Area to the United States (the “U.S.-EU Safe Harbor”). Services Pro Inc. complies with the U.S.-E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. Services Pro Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

Enforcement

Servcies Pro inc. regularly reviews its compliance with this Privacy Policy. Please contact us with any questions or concerns regarding this Privacy Policy or Services Pro Inc.’s treatment of personal information. When we receive formal written complaints, it iServices Pro Inc.’s policy to contact the complaining customer or user regarding his or her concerns.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

With Whom Do You Share Information?

We do not share with others any personal information that you provide to us through this website or through our Customer Service Department, except with your consent or as described in this Privacy Policy.

to believe that a child has provided personal data to Services pro Inc.’s please contact us, and we will try to delete that information from our databases.

Link to Other Sites

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the option to remove their information from our database, to not receive future communications or to no longer receive our service.

Updates to This Policy

Services pro Inc reserves the right to change, modify or update this Privacy Statement at any time without notice. In the event of any modification, we will post the changes in this Privacy Statement so that you will always know what information we are gathering and how we might use that information. However, if such changes are material, we will either announce the change on the home page of the site or take such other action as we deem appropriate under the circumstances. Accordingly, you should periodically visit this page to determine the current Privacy Statement to which you are bound.