1.1. servcie pro respects your right to privacy and is committed to safeguarding the privacy of ourcustomers and website visitors. We are an canadian based business and adhere to the Canadian National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how wecollect and treat your personal information.
1.2. “Personal information” is information we hold which is identifiable as being about you.
1.4. If you have any complaints about our privacy practices, please feel free to send us your complaints. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
2. Collection and usage of personal information
2.1. service pro will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us in other forms.
2.2. You may provide basic information such as your name, email address and phone number to enable us to send information, provide our services and process your requests. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or payment information, or communicate with our support.
2.4. Clean Service may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
2.5. service pro may contact you by a variety of measures including, but not limited to email and phone.
3. Disclosure of personal information
3.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. We do not and never will sell or trade your personal information.
3.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
3.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Clean Service, its website, its customers or third parties.
3.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of canada. These may include, but are not limited to , France, United Kingdom and United States of America.
3.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
4. Access to your personal information
4.1. service pro is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
4.3. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us via the methods available on the ‘Contact’ link on our homepage.
4.4. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
5.3. Most web browsers automatically accept cookies but you can choose to deactivate cookies by changing your browser settings. Cookies settings can be found in the ‘Help’ section in the toolbar of most browsers. If cookies are deactivated, some features will be disabled and some of our services will not function properly. Deactivating cookies may prevent you from taking full advantage of our website.
6. Third-party websites
6.1. Our website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites.
6.2. services pro is not responsible for the privacy practices of third-party websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.